For now
Handle awkward incoming messages
In the weeks after, you may get texts, calls, or emails from people who don't know yet. Businesses and acquaintances trying to reach them. A short reply saying "I'm sorry to share that [name] passed on [date]" is enough. You don't owe anyone a longer explanation.
What you'll need
- A short reply you can reuse
A gentle reminder
You may find yourself explaining the same thing over and over. It's exhausting. It's okay to stop replying or to hand the phone to someone else for a while.
Need help with this step?
Someone on our team can talk through this step with you, answer questions, and help you figure out what applies.
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