The first months
Save meaningful digital items
Photos, videos, voicemails, text threads, saved emails. Download and save what matters before accounts get closed or memorialized. Cloud services have deadlines for family access after a death; don't wait.
What you'll need
- Access to their phone, computer, and cloud accounts
Good to know
Some services delete inactive accounts, and photos, messages, and files can be lost for good.
Need help with this step?
Someone on our team can talk through this step with you, answer questions, and help you figure out what applies.
Free · Call or text 301-539-9175